St Albans Car Care

St.Albans Car Care Centre and Bridgestone Tyre Centre, Hoppers Crossing would like to take this opportunity to welcome you as a valued customer and to bring to your attention just some of the benefits of having your vehicle serviced and maintained regularly at St.Albans Complete Car Care.

Of course the most obvious benefit of having your vehicle serviced regularly is that you are more likely to enjoy trouble free motoring without roadside breakdowns that always seem to happen at the worst possible time.

Regular servicing gives us the opportunity to find minor problems before they become expensive headaches.

All our records, including your vehicle records, are on our advanced computer system. At any time you wish to know your vehicle history, or if you need a replacement copy, it’s only a simple phone call that can bring you up to date.

Our prompt and courteous service is just another benefit you can enjoy and you can feel comfortable in our modern customers lounge if you wish to wait while your vehicle is being serviced or repaired.

Our complete range of spare parts stock will hasten turn around time so your vehicle is back on the road as quickly as possible. Our large staff numbers mean short notice bookings are just another quality part of our service to you. No more one or two weeks, booking ahead of time - with a maximum of one day’s notice, your vehicle can be quickly and efficiently repaired at St.Albans Complete Car Care Centre.

Fixed price servicing and repairs, as displayed in our lounge, and a quality written guarantee means you can enjoy inexpensive but superior workmanship using only top quality brand parts.

you wish to ask We are all only too happy to answer any questions you wish to ask or solve any problems.

Archive for June, 2008

Posted by stalbans on June 5, 2008

Bridgestone Masterclass Awards 2007

BTC Hoppers Crossing wins major award

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Left to right - National Franchise Manager Scott Wood with winners Paul Zammit, Bill Dawson and Makio Ohashi, Chairman and CEO of Bridgestone Australia

Ten years of hard work has paid off for Bill Dawson with his Hoppers Crossing Bridgestone Tyre Centre winning Bridgestone’s coveted State Dealer of the Year Award for Victoria and Tasmania.

The awards were presented to the winners at this year’s 2008 National Franchise Conference at the Crowne Plaza, Hunter Valley.

The awards recognise excellence in customer service under Bridgestone’s Master Class program.

“I’m so pleased that my teams’ hard work has paid off. The effort they have put into the business, and particularly into focusing on our customer service, has been outstanding,” Bill said.

“The Master Class program really keeps us motivated. I’ve got a terrific group of staff and their enthusiasm has been the key to our success.

“We moved into a new store 18 months ago and since the move the team has made a conscious effort to make sure the workshop is in fantastic condition every day.”

Bill hopes the business will be able to consolidate on the efforts of the last twelve months as well as continuing to improve.

“It’s a great initiative to be involved in and hopefully we will have another win next year,” he said.

According to David Goldsworthy, Bridgestone’s Retail Channel Manager, the Master Class program sets extremely high standards for franchisees and winning a state award is a great achievement.

“Bill and his team at Hoppers Crossing are proof that great customer service gets great results,” David said.

The National Dealer of the Year Award was won by Bridgestone Select Oaklands Park in South Australia. Other winners of state awards were Bridgestone Tyre Centre Esperance (WA), Bridgestone Tyre Centre Nambucca Heads (NSW/ACT) and Bridgestone Select Store Slacks Creek (QLD).

BRIDGESTONE TYRE CENTRE - HOPPERS CROSSING
3/308 Old Geelong Rd
Hoppers Crossing 3029
Telephone 03 9369 0500
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